TERMS OF SALE

ABOUT THESE TERMS

These terms apply when you use lumpet.co.nz or buy from Lumpet Ltd. New Zealand law applies. Nothing in these terms excludes or limits rights that cannot legally be excluded, including rights under the Consumer Guarantees Act 1993 and Fair Trading Act 1986.

PRICES & PAYMENT

Prices are in New Zealand dollars and include GST. Shipping is a flat $12 per New Zealand order, including rural addresses. Payment is processed securely by Stripe. An order is accepted when payment is confirmed and we send an order confirmation. If a genuine pricing or availability error occurs, we will contact you and provide an appropriate resolution, including a refund where required.

PRODUCT USE

Lumpet ships empty and is designed to be filled with dry sand, up to 20 kg per bag. Actual filled weight varies with the sand and filling method. Follow the supplied instructions, check fasteners and fabric before each use, and use safe lifting practices.

Lumpet is an added anchoring weight. It does not make a gazebo, marquee, stand or other setup safe in every weather condition. Always follow the equipment manufacturer’s instructions, site rules and weather guidance. Dismantle or secure equipment when conditions require it.

PRODUCT INFORMATION

We take reasonable care to describe products accurately. Screen colours, sand density and compatibility with particular third-party equipment can vary. Dimensions and final fit guidance shown on the product page form part of the product information available before purchase.

DELIVERY, RETURNS & FAULTS

Our Shipping & Returns page forms part of these terms. If a product fails to meet a guarantee under the Consumer Guarantees Act, contact us so we can assess and provide the legally appropriate remedy.

WEBSITE CONTENT

Lumpet names, logos, product imagery, copy and website content belong to Lumpet Ltd or are used with permission. You may not copy or use them commercially without written permission.